Hi, I have a client where I updated to Notes 8.0.2 and when starting Notes, this error appears:
“0x1B1 - Version mismatch between executable and preexisting shared memory versions! EXITING. You may need to stop RTVSCAN or reboot.”
Is this a know issue? What can I do?
Many thanks
Oliver
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Subject: same for me
Hi,
I encounter exactly the same problem but only with one desktop.
I was not able to find out what causes exactly that…
Subject: We are getting similar error
"0x115 - RTVSCAN is operational and may be holding our memory, exiting. Please restart RTVSCAN or reboot the system"This is happening to a handful of users after we upgrade them to 801. We contacted Symantec and, of course, they said it wasn’t their problem.
I also had the problem on a Blackberry server. It would hang during a full Symantec scan with a similar RTVSCAN - memory error. We already have the Domino directories excluded. We excluded the Blackberry directories - we’ll see what happens…
Subject: Try SEP 11 MR3
We are using SEP 11 MR3 now, it seems that the error does not appears anymore.
Also, that error appeared only a few notebooks, is not that popular.
A reboot should solve the problem, but that is a time consuming tasks.
Regards,
Oliver
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