Email to client using outlook that "From" field is blank

HCL Domino Domino Forum
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Dear Experts,My client replied that my email sent to her that the From field is shown as blank in her outlook inbox. The other email sent to her have no this issue.

Is it any conflict between Notes and Outlook?

Lotus Notes / Domino version 8.5

My client Outlook version 2003 SP3 / Exchange 2003

Thanks!

Edward

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Subject: From

Can you explain more about your setup. I have only seen this issues with Exchange/Outlook 2003…

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Subject: From field blank for my email in my client outlook mailbox

Dear Carlos,

Many thanks for reply on it. The case is my client outlook “From” field is blank, only for my email sent to my client. I am using Notes 8.5 and my client is using Outlook 2003. The “From field blank” issue is happened in my client side.

My Notes setting is almost by default. And my email to other client(using Lotus Notes or interent mail like gmail) without this issue.

Maybe i should ask my client to ask Microsoft on it :slight_smile:

Thanks again for your attention.

Edward