Email slow to open

I have a new pc with 3gb of ram and now I’m able to use the full R8.01 eclipse based client. Everything is fine except that opening new mail sometimes takes up to 5 or more seconds before the body/contents of the email appears.

Any clues why or how to fix this ‘bug’?

Thanks!

Subject: Try the following to start…

To start… Try these general performance tips (I know it mentions a different Notes version): http://www.bleedyellow.com/blogs/crashtestchix/entry/notes_8_5_upgrade_some_tips_for_correcting_performance_issues

… also, try to ascertain is it a client or server problem… e.g. are you opening a local replica… if you are opening from the server then test opening the same mail from other machines…

Liam.

Subject: Thanks for the response

It’s not a server problem - using the ‘basic’ client config works fine. I don’t have any FTI’s either on my mail file and it doesn’t always happen for every email. Seems to occur only if there is a hyperink or any embedded images in the email.

Subject: Have you installed IE 8 Beta?

Are the slow mails to open from internet users?

Subject: I have IE8 - not the beta

But I have no idea what my correspondents are using. The problem is with the eclipse client.

Subject: there are known issues with the release version of IE8

and the eclipse client. Since Notes 8.0.X and 8.5.0 uses the IE control for rendering things like email and sametime chats, the new IE 8 causes issues. IE8 is not supported with Notes yet - so this could be the slowness problem they are seeing. Only way to fix it right now is to uninstalled IE 8 and go back to IE 7

Subject: Try changing this setting

Choose the option to Disable embedded browser for MIME mail, see if that helps

Subject: BINGO !!!

This setting has solved my issue in 8.0.2 and 8.5

Thanks a lot

Subject: Fantastic! Works like a charm

This resolved the problem immediately. Thanks very much.

Subject: Wow

That definitely made a difference - thank you.