eMail signatures revert back to old after server reboot

HCL Domino Domino Forum
1

I have some users that have their signatures revert back to their old ones after the Domino server is restarted. Has anyone seem this before?

We have three clustered Domino servers all running version 9.0 and the clients all version 9.0. The signature files are HTML and they reside on the home drive. I am guessing that the issue is that they connect to another server and this is missing information of some type.

Any thoughts on how I may resolve this issue? Also, is it possible to force the users / clients not to be able to change the “Type of Signature” via policies?

Thanks

Ron

2

Subject: possible workaround

May be related to the following issue:
Title: Signature is changed from rich text to plain text after upgrading mail template
Doc #: 1627014
URL: http://www.ibm.com/support/docview.wss?uid=swg21627014 http://www.ibm.com/support/docview.wss?uid=swg21627014

Please review the agent referenced in the workaround. Once you user runs the agent, ensure changes have replicated to other replicas.

Regarding locking the setting using policy, it is not possible but there is an Enhancement Request, which you may want to add a customer report to opening a PMR. MWID874JQE: Enh Req: Lock down users mail signature via policy.

Hope this helps! Thank you!

3

Subject: Thanks

Have had no joy with this yet. Working with IBM Support and dedugging as time permits.