This is referring to direct edits to the Resource Reservations db; NOT through the Calendar.
When Editing an existing reservation, if you change the Requested by/extension, and the Date at the same time, ONLY the date/time changes will be saved. Any other changes; i.e., Requested by/extension or Reservation Description is not going to be saved. You have to do another edit and change the other fields separate of the Date/Time changes.
I took a peek at the code and was able to determine that somehow, the template creates a whole new document whenever you try to change the date/time… presumably to kick off the RnR (guessing). For some reason, the CopyAllItems method, although it looked like it worked (from the debugger) does not work once the code finishes running.
Called IBM on this and they claim that this behaviour is not present in 7.0.3 or 8.0.2. They claim that they cannot reproduce it on 8.0.2.
Our test server is running 8.0.2 and is giving me this exact same weird behaviour. We are going to be upgrading soon to 8.x and would like to know that there is a solution to this problem.
Did anyone ever run into this issue? And if so, please help by posting your solutions and recommendations.
I am also posting this on the 8 Forum but was hoping someone did run into this on the 7.x stream and have found a workaround without recoding the template.
Any help would be much appreciated as I have been pulling my hair out on this for 2 weeks. I do have a code workaround but it involves changes to the template and would not like to do this unless I absolutely have to.
Thanks much!