Edit mode and Read Only mode losing data

I am having a problem with a form that is updated by multiple users.

User one is opening the form, making updates to the form, saving and exiting the form, and then going back into the form as read only (not edit mode).

Now that the form has been edited (by user one) and is now in read only (by user one), user two opens the form, edits the form, saves and closes the form.

User one still has the form in read only and now chooses to edit the form again, adds new information to the form, saves and exits the form.

User two now goes back into the form and sees that all of their updates are not there and the “Last Five Edits” section does not even show that they updated the form earlier.

I was under the impression that as long as the form was not in edit mode, this should not be happening…

Can someone let me know if they have had this problem before or how to fix it?? Thanks!!!

Subject: Edit mode and Read Only mode losing data

Is it in Notes client or in Web? In Notes client, if a form is already open in read mode, and it’s changed edit mode, it may not go and fetch latest version of document.

Are both users using database on same server? Or replicas from different servers?

Is there a Save/Replication conflict document getting created in this process?

Regards

Litty Joseph

Subject: RE: Edit mode and Read Only mode losing data

This is for the Notes Client.

Both users are using the database on the same server.

We are not getting any Save/Replication conflicts from either user.

In the case that

“if a form is already open in read mode, and it’s changed edit mode, it may not go and fetch latest version of document.”

Is there a way to make the system go out and get the latest version of the form?

Thank you for your help!

Subject: RE: Edit mode and Read Only mode losing data

Possibly code some logic in the QueryModeChange event ?

If the document is in Read, and so is being put into edit…

Capture the UNID

Get the NotesDocument from the database (don’t use UIDoc.Document as that’s the version already in memory)

Close the original UIDoc

Open the NotesDocument in edit mode