Subject: What have you found in the JRE?
Hi Pierre,
You stated that you have found an issue with the JVM? What is the issue?
Could you also run the ISA Collector and let us know what it is showing for the time settings?
Thanks,
Moe
To Collect the Data
From the main menu of the Notes Standard Client… select Help->Support->IBM Support Assistant
From the resulting dialog:
Select the “Collect Data” tab
Then select the “Select Collectors” tab
In the “Select a product (or System Collector) and it’s problem:” area of the dialog:
Expand the entry for “Lotus Notes 8.5”
Select the entry for “Notes General Problem Data Collection”
Press the Add button in the middle of the dialog.
Lotus Notes 8.5 should now show up in the right side of the dialog, under the heading Collector Queue
Press the “Collect All” button
In the next dialog, type in some text describing why you are collecting the data, then press OK
In the next dialog, choose to NOT send the data to IBM
In the next dialog, choose to also collect the .metadata directory
When Collection Status is “Completed”, make a note of the file name listed in under “Collected Result”
There should now be a “zip” file, with the same file name as shown in the previous dialog. It should be located in the following folder:
\workspace\autopd
To analyze the data (and see what the JRE timezone is set to).
Unzip the collector zip file that was created when the data was collected.
You want to look at a file called “systemsummary.txt”
In that file…look for text that starts with “Current TZ”
There should be two entries… one for ICU… and another for the actual JRE.
================ICU4J Info=================
ICU4J TZ Data Version is 2009j
XPD ICU4J Data Update Patch version is 3.8.1.v20090707_2009j
Current TZ is: America/New_York, offset: -4, In DST=true, Time in this Timezone 14:54:29
================JRE TZ Info=================
Java TimeZone Data Version is tzdata2009f
Current TZ is America/New_York, offset=-4, In DST=true, Time in this Timezone=2009-08-31 14:54:29