EasySync Pro 4.2.4 vs QTEKS200 support

Hello forum readers,

I would be much appreciated if you could advise on the following issue:

One of our customer has installed Lotus Easy Sync Pro v4.2.4

on Win2000 SP4 Intel PC with Notes client v5.0.8 and uses QTEK

PDA Device Model S200 with Windows Mobile 5 installed.

He reported that during EasySync Pro synchronization (with Qtek S200) a problem appears similar to:

“Unable to complete setup program this is not vallid setup file.”

Does anybody has any similar experience?

Is Qtek S200 PDA device supported by EasySyncPro v4.2.4;

Is this problem related to Active Sync? or Notes v5.0.8 should be blamed?

Any advise will be much appreciated.

Regards, Nick Dakoronias