Easy Sync error with email

HCL Domino Domino Forum
1

I am having a problem with syncing email from lotus notes to a pocket pc using Easy Sync. I am not sure if this is a lotus problem or a pocket pc problem.

When I choose to sync mail and begin synchronization everything seems fine. Easy sync is comparing files and preparing them to be transferred. But then I get on error on the pocket pc reading “exception line 9”. The process freezes on the PC until I unplug the Pocket PC, then easy says synchronization complete. Now, when I go back into the email on the pocket pc, there is nothing in the inbox, only a handful of items are in the drafts folder. These items in the drafts folder are for the most part damaged and have no business being in the drafts folder anyway. Everything else syncs up just fine.

Any help would be greatly appreciated. Thanks.

2

Subject: Easy Sync error with email.

Is it a Pc Pocket 2003? There is a patch to sync with this version of Pc Pocket with Easy Sync Pro 4.2.1.

See

http://www-1.ibm.com/support/docview.wss?rs=465&context=SSKTPA&q=pocketpc+2003&uid=swg24005654&loc=en_US&cs=utf-8&lang=en+en

I hope that it can help you

3

Subject: RE: Easy Sync error with email.

Thank you, that patch worked!

4

Subject: Easy Sync error with email.

I’m not sure that it matters but, what version of EasySync, Active Sync & PocketPC OS are you using?

If you go into EasySync Pro Debug Log on the client PC you should be able to increase the logging output, to like level 4, and then try to sync again.

The rsSync.log should then hopefully contain some information on how far the sync process has gotten.