E-Mail Quirks

HCL Domino Domino Forum
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Several of my users are experiencing very strange problems with their mail in 8.5…

The selection margin (gutter) disappears even though it is selected in preferences. I know it was there when they were first upgraded, but now it has gone missing.

In my attempts to try get it back, I have:

  • unselected it, closed/opened Notes - reselected it and closed/opened Notes

  • deleted bookmarks and cache

but nothing seems to work.

I haven’t seen this issue and I am running 8.5 too.

Another hmmmm? is when these same users try to delete specific selected documents in their mail. The documents to be deleted are highlighted in the view (since they can’t be selected in the gutter). When they click delete on their keyboard or click the trash icon…the selected document is not deleted, another one further down the view is deleted instead. One possible reason discussed in this forum is don’t sort by date – but this only started to happen when the gutter disappeared. They have always had their mail sorted by date and when selected in the gutter, the correct mail document was deleted.

Has anyone else had these issues and, if so, how were they resolved?

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Subject: I’m seeing the same thing

I have this, too. Sometimes, the selection gutter is missing, sometimes it is there. If the selection gutter is missing, then delete will delete the wrong documents in the view. Very annoying. If anyone knows how to make the selection gutter re-appear, I’d be most appreciative.

3

Subject: email quirks

Standard (Eclipse) or Basic client? The Standard had been a bit flakey for our environment. The bigest thing I have noticed in 8.5 is that massive amounts of mail in the Inbox is ungood…

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Subject: E-Mail Quirks

Standard (Eclipse)

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Subject: E-Mail Quirks

We tested the Standard (Eclipse) client here and it does show a lot of promise for future functionality but there were too many issues with stability and functionality. For example there seemed to be some presentation issues in the Standard client i.e. the Inbox flashing then presenting the emails etc.

But there are differences in the two builds such as type ahead functionality. You may want to consider testing the Basic client.