Our users are used to accessing web mail via webmail.company.com (was a single server). The new environment has 2 Domino mail clusters (2 servers in each cluster). The goal… a redirector (appliance) will send traffic to the 4 servers and hit a DWARedirectForm. Am I correct in assuming that it will direct the user to their home mail server? e.g. user comes in as webmail.company.com → mail3.company.com → DWARedirect → mail1.company.com/mail/user.nsf. Is this correct or does DWARedirect only work on a single server. Thanks in advance. No ICM is being used.
Subject: Use the built-in redirect database
We have done the same thing, and are simply using the built-in DWA Redirect app and chose the mail server option for redirecting. Very simple and easy.
In our case, we also only have one server in each cluster on the outside, and have a separate link on our DWA home page pointing to a customized redirect database that directs the user to the appropriate server depending on the user’s home server.
Subject: RE: Use the built-in redirect database
Excellent… great to hear it. Help me understand something…
If there are 2 clusters and 4 mail servers (2 in each cluster), the redirector will be set to send users to one of the 4 servers. User A could be handled initially (the DWARedirect) by mail1, mail2, mail3, or mail4. If the user is in cluster#2 (mail3 and mail4) and User A hits DWARedirect Db on mail1, I’m assuming it will send them to the home mail server (e.g. mail3). What if #3 is not available… is it smart enough to send them to mail4?
Subject: RE: Use the built-in redirect database
If you’re looking for webmail (DWA) failover, you’ll need to look at Internet Cluster Manager (ICM is a task on the server). Webmailredirect only knows how to find the home server and the db name after authenticating.
I only have one cluster (3 servers).
I have a webmail address that DNS roundrobins to one of the 3 ICM IP addresses. The ICM answers and directs the browser to one of the three servers. My users sign in via the webmailredirect db (this db is configured to point to the webmail FCDN). On clicking Submit/Login, the ICM then handles the call and directs the user to the replica deemed most available.