DUCS Client - playback issues

We’ve seen some issues where the client activex program will not play back to the phone properly (when initiated via email)… The Notes Client status bar will say “Play to phone: unspecified error”…

Has anyone else seen this problem?

The DUCS Client is installed properly in this case, and the playback to PC works fine.

Subject: DUCS Client - playback issues

This issue is not phone related, but the client PC has some issues…

There is the remaining problem of not being able to “uninstall” the DUCS client… it generates multiple errors…

  1. Can’t find uninstall file (which is in notes prog dir)

If you initiate from notes prog and point to ucuninst directory to execute setup, you’ll get a little farther, but then receive the next error…

  1. Can’t find umc.isu (also in notes prog)

Subject: DUCS Client - playback issues

I have seen this caused by a windows setting for DCOM being disabled. On W2K you can run dcomcnfg.exe and check the box to enable DCOM. I don;t know how to fix this with XP, but it should be similar.