Domino Web Access & Error: Unable to download file

Greetings,

I have one user who experiences difficulty while accessing E-mail using Domino Web Access (iNotes mail template). Whenever he tries to Save an E-Mail attachment, or open the attachment, he receives the following error:

Error: Unable to download file “” from “http://<server.domain.com>”

The Windows OS and Internet Explorer browser are fully up-to-date according to windowsupdate.com. The Internet Explorer security is set to the default Medium setting. And, I cannot see that any firewall is in place to block the download.

No other users have reported the problem, and this user does not encounter the error when using a different computer. What could be wrong with this user’s primary computer ??

David R. Noble