Domino SMTP server Crashes 15:05 almost every day

HCL Domino Domino Forum
1

Hi,

Our SMTP server running Domino 6.5.5 crashes almost every day at 15:05. It don’t look like there is any agents that are causing this problem, but I’m not shure where to start looking either.

There is the same external mailserver that is the last line in the console log the 3 last times this has happened. Any dumps/logs i should take a look at, to try and figure out what’s happening? Sometimes the surver is running for almost a week, but now it has crashed two days in a row.

Regards

Stig

2

Subject: Domino SMTP server Crashes 15:05 almost every day

Hi,

You need to post more infos,

Post the FATAL THREAD section , and the few lines under, of your nsd.

Ok look in the forum FAQ, FAQ of FAQs you will find links under NSD - crashes and hangs.

JYR

3

Subject: RE: Domino SMTP server Crashes 15:05 almost every day

Thanks for the link, I should have looked at the FAQ, but now that i did, I did not get any wiser ragarding this problem.I have now installed the Domino 655_FP1_C908VNA.exe upgrade/fix, and hope that will fix the problem.

Here is the FATAL THREAD section from the nsd file:

#####################################

FATAL THREAD 12/29 [ nsmtp: 1220: 4336]

FP=0x0fe2e704, PC=0x60001776, SP=0x0fe2e6f8, stksize=12

EAX=0x2d62163a, EBX=0x13420ff0, ECX=0x0000000c, EDX=0x1342d3b0

ESI=0x13421000, EDI=0x2d62164a, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010283

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60001776 nnotes._Cmovmem@12+310 (13421030,2d6211fa,c800)

@[ 2] 0x60738f8c nnotes.CActivityOStream::TextListFieldOut+604 (4,fff02f5c,1b1a)

@[ 3] 0x60739a82 nnotes.CActivityOStream::WriteActivityV+834 (fe2e80c,2d22bd06,100)

@[ 4] 0x60713771 nnotes.CActivityNote::ActivityWriteV+81 (fe2e7f0,100,0)

@[ 5] 0x60712abe nnotes._WriteActivityToNoteV@36+142 (2e2f,f0240258,116c20c,116c212,fe2e324,bdbddc,870,1,fe2e7cc)

@[ 6] 0x6071683d nnotes._ActivityWriteV@12+349 (100,0,fe2e9ec)

@[ 7] 0x607166d4 nnotes._ActivityWrite+20 (100,0,500)

@[ 8] 0x60717488 nnotes._ActivityLogMailAction@72+408 (100,1,275d5d9,7b9925f,fe2e324,bdbddc,870,1,fe2e9dc,0,a,60717488,9,fe2ee70,1003f,0,0,0)

@[ 9] 0x00411628 nSMTP.CSMTPProtocol::LogMessageActivity+648 (f,7b983ed,7b90a14,2,fe2e324,bdbd34,870,1,fe2ee70,0,a,411628,a,fe2ef40,1003f,0,0,0)

@[10] 0x004112a1 nSMTP.CSMTPProtocol::SubmitMessage+2593 (7b90ab4,fe2fb46,2,7b98014,fe2e324,bdbd34,870,1,fe2ef40,0,a,4112a1,b,fe2f7bc,1003f,0,0,0)

@[11] 0x0040e5ee nSMTP.CSMTPProtocol::CommandDATA+1534 (8014,2,7b98014,60014673,fe2e324,bdbd34,870,1,fe2f7bc,0,a,40e5ee,c,fe2fb3c,1003f,0,0,0)

@[12] 0x0040b8d5 nSMTP.CSMTPProtocol::StateConnected+1093 (7b98014,3e0000,3e3578,3e3570,fe2e324,bdbd34,870,1,fe2fb3c,0,a,40b8d5,d,fe2fc50,1003f,0,0,0)

@[13] 0x0040a110 nSMTP.CSMTPProtocol::Run+416 (7b98014,4057424,434c28,4057424,fe2e324,bdbd34,870,1,fe2fc50,0,a,40a110,e,fe2fc68,1003f,0,0,0)

@[14] 0x0041c065 nSMTP.CBaseTask::StateMachine+373 (3e3570,4057424,434c28,4057440,fe2e324,bdbd34,870,1,fe2fc68,0,a,41c065,f,fe2fcb8,1003f,0,0,0)

@[15] 0x00401c24 nSMTP.CSMTPSrv::OnConnect+180 (434c28,4057440,12380001,4057424,fe2e324,bdbd34,870,1,fe2fcb8,0,a,401c24,10,fe2fcd0,1003f,0,0,0)

@[16] 0x0041873c nSMTP.CIServ::ServerTaskProtocolMachine+268 (434c28,4057424,3,0,fe2e324,bdbd34,870,1,fe2fcd0,0,a,41873c,11,fe2fd0c,1003f,0,0,0)

@[17] 0x00417f9c nSMTP.CIServ::ServerTaskIOCP+1052 (0,0,60116d74,0,fe2e324,bdbd34,870,1,fe2fd0c,0,a,417f9c,12,fe2ff8c,1003f,0,0,0)

@[18] 0x0041740d nSMTP._ServerThread@4+29 (0)

@[19] 0x77e6608b KERNEL32.GetModuleFileNameA+235

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 12/29 [ nsmtp: 1220: 4336]

FP=0fe2e704, PC=60001776, SP=0fe2e6f8, stksize=12

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################