Implemented a document retention policy to delete all mail older than one year. Three mail servers, ran load compact -a mail manually. All three servers got through the C’s or so and then Domino shut down cleanly. It did not crash, so no NSD was generated. Windows doesn’t indicate a problem in event viewer. The Notes log doesn’t report anything, just lists the last file it tried to archive.
If it was just one server, I could suspect a corrupt mail file or view or document, but the exact same thing happened on three separate servers. I tried it three times and it never failed on the same mail file.
I then tried compact -A, to delete mail without compacting the DB, and it got farther, but then also failed the same way, with a clean Domino shutdown.
Has anyone else experienced this? I’ve searched the forum and found instances of server crashes and the archive command hanging or doing nothing, but nothing referencing a clean shutdown. I dread opening a ticket with Lotus, because I have no server error logs to send them, and that means I will get nowhere with them.
Any advice or info would be appreciated.