Domino Server putting mail into SMTP.BOX and leaving it there

I’m attempting to have one of my servers send out SMTP mail. But when it receives an outgoing message it puts it into SMTP.BOX and there it sits.

In the server config doc the SMTP used when sending messages outside of the local internet domain is set to Enabled.

What am I missing?

Subject: What’s the configuration setup for?

First, If you’re using 6.5.5, you should just be seeing the mail in the mail.box since the Router task is the one that handles the sending of mail to SMTP servers. The SMTP task is a listener for inbound SMTP mail.

In order to send your mail, you need to have the server configured properly. Check the Admin help for routing and SMTP. Here are some places to start:

Do you have a Global Domain document setup that lists your organizations “local” domains?

Do you have a Foreign SMTP Domain Document created to tell the other servers which server is handling SMTP routing out of your organization?

Do you have a SMTP Connection document setup for your outbound SMTP server?

Are you using a relay host? Is that configured in the server’s configuration document?

What happens on the server console when you issue a “route *” command to route all pending mail. You should see some kind of error if the router can’t send the mail?

Subject: RE: What’s the configuration setup for?

Hi Ted,

I have 4 servers, named:

Hub, Internal, Private, and UMS. They are sending their outgoing SMTP mail out via Hub. And they are using the set of documents: Foreign SMTP Domain, Foreign Domain, and SMTP connection.

Now I have another server, R2D1, and I want it to send its own outgoing SMTP mail directly to the internet. When I tried to create a separate set of documents: Foreign SMTP Domain, Foreign Domain, and SMTP connection.

But it continued to send its messages on to Hub.

The next thing I tried was removing all of the Foreign SMTP Domain, Foreign Domain, and SMTP connection documents, and in that scenario Hub and R2D1 could both send O.K., but then Private, Internal, and UMS got confused.

So I’m back to the original config where they have the first set of Foreign SMTP Domain, Foreign Domain, and SMTP connection docs are in place, and all servers use Hub. And I’m studying this stuff.

Some of my confusion I’m sure comes from the fact that the routing docs have been in place since before version 4, and things have changed some since then.

I’m not sure which approach is simpler. To do it using

MTP Domain, Foreign Domain, and SMTP connection docs, or to do it without them.

Subject: Domino Server putting mail into SMTP.BOX and leaving it there

Is SMTP task running on Domino? From console, enter “sh ta” and check.

If not, enter “load smtp” and watch for errors. You should then add smtp to the server’s notes.ini task line.