Hi
When Domino router sends automatic error message, for example “User not found”, then the “sent by” field of the message is populated with Domino server name in Domino address format, f.ex. “servername/domain”. For that reason, those e-mails are rejected for example by outlook.com, for not having proper sender address…
Is it possible to change the From field content for messages, generated by Domino router? Some unmentioned configuration, INI setting maybe?
Subject: Sendes Name
The senders name is determined by the router from the message and then compared to the users entry in the address book… This will look formultiple cofigurations of the senders name, if the name is not found, then it is not a valid user, or there may be an issue with the users person document. You can ry t refresh the routher tables (Tell router update config) and see if this clears up the issue.
Subject: Needt to configure Global Domain Document
Hello
You need to create a global domain document and configure conversions
Configuration—Messaging—Domains
add domain
Global domain
etc
Subject: outlook.com
Is ir just outlook.com? Are messages to all other domains ok? If just outlook.com do you have a special routing to that domain, like connection docs? Look at Foreign SMTP domain document for one that is good and for the route this particular domain this is routing through
Subject: Outgoing messages are working
Outgoing messages are working correctly.
The problem is only with system messages, composed by Domino server itself. And the only problem is sender’s incorrect interenet mail address, handled as spam by outlook.com and maybe some more mail servers.
Subject: Correct
It is not on the form I just suggest add the field to the actual doc (check the person doc for actual field name) using a simple agent. I think it might show in the $user view If it does then the router possibly might be able to do the translation from server name to internet name for the email from field. If that does not work then as I suggested get the emails to a a db with a agent to re write the from field . This can be accomplished with a mail rule on the server doing sending to outlook .com with a contains(fro;patter to indentify server) move to db
Subject: AH
So the sender is a server name. Normally in a total notes environment it would not be an issue. Since the server doc does not have an internet name there is no substitution that can be done for the sender email address. One thing I can suggest it that you forward the emails to a mail in db and then write a resend agent that would forward the emails to the proper email address. Either you can write these emails into mail.bo or make sure the signer of the agent has a internet email address in their person doc
Update. Just a wild try. Populate a field called internetaddress on the server doc on the sending server and see if the router actually does the conversion,
Subject: Spam
Did you look at the actual sender of the dead message? is the from field a valid senders?
Subject: I don’t see an InternetAddress field in the server document
Do you mean the SMTPFullHostDomain field which normally would be populated?
Subject: Thank you for replies
Maybe I was not clear enough in my question.
The problem is not about dead messages, but the format of system messages, sent by Domino server. The mails are being sent with from address in format “dominoservername/domain”, what is not valid Internet mail address and is rejected f.ex. by outlook.com.
And the question: is there any way to specify valid internet address for “From” field for Domino system messages? It’s possible to specify message content in server configuration, but not other parts of message.