Domino Console Error - Server won't start

HCL Domino Domino Forum
1

Hi,

Our Domino server is crashing every time we start it as as service or regular application. Same when we start the Domino server client.

The console starts then the following error message is immediately displayed :

comp = 11, fnc = 82, tracePt = 102 33200000

Then NSD runs and the console closes.

I have removed and reinstalled Domino R8.5.2 and IFP1. Started the server with no tasks. Run a CHKDSK on both the program and data disks. No change.

Any suggestions please ?

2

Subject: Server Won’t start

Good Afternoon Steven,

The error message you are receiving on startup is related to your Transactional Log Files on your Domino Server:

comp = 11, fnc = 82, tracePt = 102 33200000

and the Domino Server crashes upon startup as there is a problem with your TXN Files on your server.

It is suggested you add the following debug to your Notes.ini and this debug should be enabled at all times as there is no performance impact having this debug enabled:

Console_Log_Enabled=1

Debug_ThreadID=1

Debug_RM_Debug=1

Debug_Delete_Extents=1

Debug_Capture_Timeout=1

Debug_Show_Timeout=1

Then restart the Domino Server with this debug in place. When the Domino Server restarts it should crash with additional output as

comp = 11, fnc = 82, tracePt = 102 33200000

is rather generic. Often times transactional logging related issues are difficult to determine without this addtional debug. Once this has been collected it would be suggested to open a PMR with IBM Support to determine the cause of the outage.

It may be as simple as a bad txn that has to be removed if it is related to TN:

Lotus Software Knowledge Base Document

Title: Domino server crashes with PANIC: Unexpected internal error returned to logger: 0x203A2010
Doc #: 1443055

URL: http://www.ibm.com/support/docview.wss?uid=swg21443055

Or may require you to disable TXN logging, remove the TXN’s and then rebuild the files.

3

Subject: Fixed !

Hi Daniel,

Thanks for your reply.

It was indeed the Transaction Logs. I actually deleted the \logdir\ folder contents and up restarting the server it rebuilt them all again and everything is working fine now.

Thanks for your assistance.

Regards,

Steven.