Domino Config Tuner Won't Load Correctly

HCL Domino Domino Forum
1

I have created a new DCT database and when I open it I can never get past the “Updates installed. Please restart” screen. I’ve restarted several times. Also done fresh installs of my client (on the same machine) and it still happens. if I go into designer and open the Scan form directly and run the scan I get this in the java debugger

Exception in thread “AgentThread: jLaunchQuicktune” java.lang.NoClassDefFoundError: com.ibm.lotus.domino.quicktune.DCT

at jLaunchQuicktune.NotesMain(jLaunchQuicktune.java:29)

at lotus.domino.AgentBase.runNotes(Unknown Source)

at lotus.domino.NotesThread.run(Unknown Source)

Caused by: java.lang.ClassNotFoundException: com.ibm.lotus.domino.quicktune.DCT

at lotus.domino.AgentLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(ClassLoader.java:609)

... 3 more

Any ideas?

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Subject: Forwarded to development <>

DCT/sok

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Subject: Ideas & questions for you

On the idea front, please try this:On your client, delete the quicktune directory (and all subdirectories) found under your notes\data directory

Open your DCT database

You may have to close your client & restart once files have been re-deployed (which will rebuild the DCT environment)

Please let me know how this works for you.

Question-wise, can you please tell me:

Which version of Notes and Domino you are running

Which rule set you are running (it will show up on the main screen header)

Thanks in advance & kind regards.

-scott

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Subject: Scott,

Thanks for the reply. I have tried removing the quicktune directory several times and I still get the same error.

I think we have narrowed it down to being an issue with Vista. I am running 8.5.1 on a Vista box and an XP box and it works on the XP box. Same versions (8.5.1). IBM support says there are issues with Vista and its supposed to be addressed in an update that did not make 8.5.1. I have the most recent template and rules set on both the Vista and XP boxes. If I open the Application Header form directly in Notes from Designer the app will load, I can do an update, but then I am back to square one.

Dave

5

Subject: Workaround

Was having the same issue with a vista client using “Run as Administrator” with the Notes client allows you to run DCT without the agent erroring, im guessing turning of UAC would also achieve the same result.