I had to migrate a stable Domino server off of IBM i on to Windows so that I could add Trend Micro’s Scan Mail for IBM Domino.
I’ve lost all stability. It’s a rare day that the Domino server will last 24 hours without crashing. No nsd file is generated. I have a ticket opened with IBM, 01580,082,000, but it’s like pulling hen’s teeth to get anywhere with them.
Subject: Do not…
Do not just click on the desktop icon “IBM Domino Server” to start it. Even if you say start it as a service when you log off the service dies.
Subject: newbie issue
I am an IBM i guy. Forced to move some Domino servers to the world of Windows.
Apparently this is a no-no.
Subject: Basic problem determination
OK, if you are looking at a list of files and you see
console.log
console_servername_date1_time1.log
console_servername_date2_time2.log
console_servername_date3_time3.log
console_servername_date4_time4.log
And you know that the server is down right now because it ended abnormally, which one do you look at?
Me, I would look at console.log and see what the last entries are.
IBM, would look at one of the earlier ones and tell you that the reason it is down is because you typed in quit.
Subject: If you start the service via the services…
We’re good. You just have to start the service from Services in Control Panel and not from the desktop icon. The desktop icon is no good, even if you select start as a service.
Subject: Best & the Brightest!
----edit----
In hindsight, that was probably not very kind of me to say. But I’ve (also) noticed that Domino support, which was once the very definition of excellence, is nowhere near that now.
Subject: Hey Rob, is this still happening?
I’ve done some things with the service “an’ stuff”, and Windows’ own limitations are a bear for this.
If you’re still having trouble, is the service running under SYSTEM account?
If not, the account you’re running it under, it needs a privilege allowing it to store its password & if it’s doing something special like connecting to a share drive, it needs a few other privileges to reach out there and authenticate with the other side.
Subject: Proper services
Ok. Restarted Remote Desktop.
Two services said they were Running:
All good now.
Subject: Perhaps the problem is external to Domino
If no NSD is being generated, I would wonder if there is an OS, storage or memory issue. For example, does storage on the data volume go read only when Domino hangs or crashes? Is this a VM or physical server? If VM, that would be another layer to consider.
Has support asked you to start Domino with the ServerTasks= line in the Notes.INI quoted out?
Subject: Domino 9.0.1FP6 server on W2012R2 dies
I had to migrate a stable Domino server off of IBM i on to Windows so that I could add Trend Micro’s Scan Mail for IBM Domino.
I’ve lost all stability. It’s a rare day that the Domino server will last 24 hours without crashing. No nsd file is generated. I have a ticket opened with IBM, 01580,082,000, but it’s like pulling hen’s teeth to get anywhere with them.