I have setup a fresh install of a Lotus Domino 8.0.2 server (32 bit) on a MS Windows 2008 server (64 bit).After finishing configure the Domino server, I try to start the server by starting the Lotus Domino service. Nothing happens, except the service is saying: “Starting”. After a few minutes the service stops. Also no Domino server screen.
The Windows event viewer says: The Lotus Domino Server (CLotusDominodata) service terminated unexpectedly. It has done this 1 time(s)., Event ID 7034. I am not able to find something userfull about this ID.
I have checked the checkbox of the shortcut “Run as administrator”.
(Why not running Domino 64 bit? Because McAfee GroupShield 7 does not support Domino 64 bit on Windows 64 bit. It should be Domino 32 bit.)
Can anybody help me?
A NSD-file is created. Here is part of it:
WARNING (0) On Windows Vista, the NSD service is required and must be installed and started
to enable NSD processing. Because of this requirement, the current NSD log
may contain errors, warnings and missing data. See nsd -help for more
information about installing NSD service using -svcinst and -svcstart options.
Host Name : BA2008
User Name : SYSTEM
Date : Wed Jan 07 15:37:01 2009
Windows Dir : C:\Windows
Arguments : “C:\Lotus\Domino\nsd.exe” -dumpandkill -termstatus 1 -crashpid 2824 -crashtid 1920 -runtime 300
NSD Version : 8.0.20.8154 (Release 8.0.2)
OS Version : Windows/Longhorn 6.0 [64-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Running as 32-bit Windows application on 64-bit Windows
Build time : Fri Aug 8 13:00:44 2008
Latest file mod : Tue Jun 03 10:45:33 2008
Domino Version : Release 8.0.2 (32-bit server)
############################################################
FATAL THREAD 1/6 [ nSERVER: 0b08: 0780]
FP=0x000bf1ec, PC=0x10006087, SP=0x000bf1dc
stkbase=000c0000, total stksize=45056, used stksize=3620
EAX=0x00006d81, EBX=0x00000000, ECX=0x88f70003, EDX=0x01b00bc0
ESI=0x0406a460, EDI=0x0406a1d0, CS=0x00000023, SS=0x0000002b
DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x10006087 nserverl.ExecCreateTask@20+439 (2,0,0,406a460,0)
############################################################
PASS 2 : FATAL THREAD with STACK FRAMES 1/6 [ nSERVER: 0b08: 0780]
FP=000bf1ec, PC=10006087, SP=000bf1dc
stkbase=000c0000, total stksize=45056, used stksize=3620
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
Disassembly of c. 10 instructions before and after faulting address 10006087:
10006069 e1f9 loope 10006164
1000606b 06 push es
1000606c 00a16c550910 add [ecx+0x1009556c],ah ds:9900556f=??
10006072 05b5010000 add eax,0x1b5
10006077 50 push eax
10006078 e879fa0600 call 10075af6
1000607d 8b4518 mov eax,[ebp+0x18] ss:01f699e2=00000000
10006080 85c0 test eax,eax
10006082 7405 jz 10006089
10006084 8b4e0c mov ecx,[esi+0xc] ds:05f14c56=00000000
FAULT ->10006087 8908 mov [eax],ecx ds:00006d81=???
10006089 5f pop edi
1000608a 5e pop esi
1000608b 6633c0 xor ax,ax
1000608e 5b pop ebx
1000608f 8be5 mov esp,ebp
10006091 5d pop ebp
10006092 c21400 ret 0x14
10006095 8b0d6c550910 mov ecx,[1009556c] ds:1009556c=01b00a08
1000609b 8b7d14 mov edi,[ebp+0x14] ss:01f699e2=00000000
1000609e 0fb7470c movzx eax,word ptr [edi+0xc] ds:05f149c7=0000
100060a2 8d3480 lea esi,[eax+eax*4] ds:00006d81=????????
@[ 1] 0x10006087 nserverl.ExecCreateTask@20+439 (2,0,0,406a460,0)
############################################################
PASS 3 : FATAL THREAD with PARAMETER DATA 1/6 [ nSERVER: 0b08: 0780]
############################################################
@[ 1] 0x10006087 nserverl.ExecCreateTask@20+439 (2,0,0,406a460,0)
Parameter 4:
0406a460 01000024 01007021 01007021 0300F788 | ...$ ..p! ..p! .... |
0406a470 01000000 00000000 00000000 00000000 | .... .... .... .... |
############################################################
thread 2/6: [ nSERVER: 0b08: 07a8]
FP=0x04e1fef0, PC=0x77ad039d, SP=0x04e1fe84
stkbase=0x04e20000, total stksize=262144, used stksize=380
############################################################
[ 1] 0x77ad039d ntdll.ZwWaitForSingleObject+21 (170,1f4,0,4e1ff34)
[ 2] 0x776111d8 kernel32.WaitForSingleObject+18 (170,1f4,1b2248c,1b2248c)
@[ 3] 0x6009c596 nnotes.WaitOnNativeSemaphore@16+150 (48,1f4,1f4,0)
@[ 4] 0x600c8af9 nnotes.OSWaitEvent@8+105 (1b2248c,1f4)
@[ 5] 0x601a275b nnotes.AutoFDGCleanupThreadProc@4+59 (0)
[ 6] 0x7768e3f3 kernel32.BaseThreadInitThunk+14 (0,737cdd68,0,0)
[ 7] 0x77b2cfed ntdll.RtlCreateUserProcess+140 (60104860,0,ffffffff,77b4d377)
[ 8] 0x77b2d1ff ntdll.RtlCreateProcessParameters+78 (60104860,0,0,5a526c18)
############################################################
thread 3/6: [ nSERVER: 0b08: 0aa4]
FP=0x0509fd0c, PC=0x77ad081d, SP=0x0509fca8
stkbase=0x050a0000, total stksize=262144, used stksize=856
############################################################
[ 1] 0x77ad081d ntdll.ZwDelayExecution+21 (3e8,0,509fd2c,60095eea)
[ 2] 0x77610c88 kernel32.Sleep+15 (3e8,4e0035,509fed4,1005a58e)
@[ 3] 0x60095eea nnotes.OSDelayThread@4+42 (3e8)
@[ 4] 0x1005a58e nserverl.DbFixupThread@8+270 (88f70001,0)
@[ 5] 0x10001a2e nserverl.Scheduler@4+750 (0)
@[ 6] 0x6010490d nnotes.ThreadWrapper@4+173 (0)
[ 7] 0x7768e3f3 kernel32.BaseThreadInitThunk+14 (0,7294dd68,0,0)
[ 8] 0x77b2cfed ntdll.RtlCreateUserProcess+140 (60104860,0,ffffffff,77b4d377)
[ 9] 0x77b2d1ff ntdll.RtlCreateProcessParameters+78 (0,0,0,0)
############################################################
thread 4/6: [ nSERVER: 0b08: 0b90]
FP=0x0522fd0c, PC=0x77ad081d, SP=0x0522fca8
stkbase=0x05230000, total stksize=262144, used stksize=856
############################################################
[ 1] 0x77ad081d ntdll.ZwDelayExecution+21 (3e8,0,522fd2c,60095eea)
[ 2] 0x77610c88 kernel32.Sleep+15 (3e8,4e0062,522fed4,1005a58e)
@[ 3] 0x60095eea nnotes.OSDelayThread@4+42 (3e8)
@[ 4] 0x1005a58e nserverl.DbFixupThread@8+270 (88f70002,0)
@[ 5] 0x10001a2e nserverl.Scheduler@4+750 (0)
@[ 6] 0x6010490d nnotes.ThreadWrapper@4+173 (0)
[ 7] 0x7768e3f3 kernel32.BaseThreadInitThunk+14 (0,72bfdd68,0,0)
[ 8] 0x77b2cfed ntdll.RtlCreateUserProcess+140 (60104860,0,ffffffff,77b4d377)
[ 9] 0x77b2d1ff ntdll.RtlCreateProcessParameters+78 (0,0,0,0)
############################################################
thread 5/6: [ nSERVER: 0b08: 08b8]
FP=0x053afef8, PC=0x77ad081d, SP=0x053afe94
stkbase=0x053b0000, total stksize=262144, used stksize=364
############################################################
[ 1] 0x77ad081d ntdll.ZwDelayExecution+21 (1388,0,53aff18,60095eea)
[ 2] 0x77610c88 kernel32.Sleep+15 (1388,10171,53aff30,6017f1ba)
@[ 3] 0x60095eea nnotes.OSDelayThread@4+42 (1388)
@[ 4] 0x6017f1ba nnotes.StaticThreadMem@16+186 (0,0,10171,cc0003)
@[ 5] 0x60003feb nnotes.OSStaticMem@8+523 (0,10171)
@[ 6] 0x600dffbe nnotes.OSInitThread@0+110 ()
[ 7] 0x7768e3f3 kernel32.BaseThreadInitThunk+14 (0,72a7dd68,0,0)
[ 8] 0x77b2cfed ntdll.RtlCreateUserProcess+140 (60104860,0,ffffffff,77b4d377)
[ 9] 0x77b2d1ff ntdll.RtlCreateProcessParameters+78 (0,0,0,0)
############################################################
thread 6/6: [ nSERVER: 0b08: 0444]
FP=0x0526ff88, PC=0x77ac0005, SP=0x0526ff5c
stkbase=0x05270000, total stksize=16384, used stksize=164
############################################################
[ 1] 0x77ac0005 ntdll.DbgBreakPoint+1 (0,526ffd4,77b2cfed,0)
[ 2] 0x7768e3f3 kernel32.BaseThreadInitThunk+14 (0,72bbdd68,0,0)
[ 3] 0x77b2cfed ntdll.RtlCreateUserProcess+140 (77b1d2d4,0,ffffffff,77b4d377)
[ 4] 0x77b2d1ff ntdll.RtlCreateProcessParameters+78 (0,0,0,0)
Directory: C:\Lotus\Domino
++++++++++++++ Cut from here +++++++++++++++++++
++++++++++++++ Cut to here +++++++++++++++++++
0 01-07-2009 15:18 01-07-2009 15:18 ~notes.lck
INFO (0): terminated process [nservice: 0bf0]
INFO (0): terminated process [ nSERVER: 0b08]
INFO (0): terminated process [nsenddiag: 0874]
INFO (0): terminated process [nfileret: 083c]
INFO (0): terminated process [ nevent: 06c4]
INFO (0): Deleting pid.nbf
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: Summary (Time 15:39:41)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Started at: Wed Jan 07 15:37:01 2009
Ended at: Wed Jan 07 15:39:41 2009
Time Spent: 00:02:40
Generated Messages:
INFO (0): Generating core dump for [ nSERVER: 0b08] (coreflags=0, exp=1eac710, dbgver=6.8.0004.0)
INFO (0): Generated core dump file C:\Lotus\Domino\data\IBM_TECHNICAL_SUPPORT\core_nSERVER_W32I_BA2008_2009_01_07@15_37_01.dmp
INFO (0): Memcheck running stand-alone
INFO (0): Remote Drive query disabled. Refer to help for more information.
INFO (0): terminated process [nservice: 0bf0]
INFO (0): terminated process [ nSERVER: 0b08]
INFO (0): terminated process [nsenddiag: 0874]
INFO (0): terminated process [nfileret: 083c]
INFO (0): terminated process [ nevent: 06c4]
INFO (0): Deleting pid.nbf
Please send the following files:
NSD Log : C:\Lotus\Domino\data\IBM_TECHNICAL_SUPPORT\nsd_W32I_BA2008_2009_01_07@15_37_01.log
Core Dump : C:\Lotus\Domino\data\IBM_TECHNICAL_SUPPORT\core_nSERVER_W32I_BA2008_2009_01_07@15_37_01.dmp