Domino 6.5 installation fails

I have tried all sorts of combinations to try to upgrade from 5.11 to 6.02CF, 6.03 and now 6.5 on a newly upgraded 2003 Server, and each time the install fails at 50% while loading nlsxbe.dll.

In the latest attempt, I removed all Lotus folders, and purged the registry of all Lotus software entries - basically a clean “new” install. The install still failed at 50%, same file, with the following error:

After backing up the full Lotus directory, I deleted all Lotus folders. I then went to the MS Windows Server 2003 website and update Server 2000 (2 security patches). I then restarted the server, and disabled the NAI virus detection. The installation of 6.5 bombed again at 50% with the following message:

Data Transfer Error Information

Component Error returned the following data transfer error:

Setup will now abort.

Media Name: data

Component: Program Files\SelfRegistered

File Group: Program Files\SelfRegistered

File: c:\lotus\domino\nlsxbe.dll

Error Number -119

Has this happened to anyone else? Was there a fix? Lotus support is running out of ideas.

Subject: Some process seems to keep that file open…

does the file c:\lotus\domino\nlsxbe.dll actually exist?If yes, then try to unregister it via regsvr32 c:\lotus\domino\nlsxbe.dll /u

If no, then stop all other running software which might use the nlsxbe.dll (all apps accessing Notes/Domino via COM keep this file in use, incl. PDA synch software, virus-scanners, etc.).

You could get ProcessExplorer from http:// www.sysinternals.com and see what process exactly keeps that file open…

Thomas - IBM

Subject: Domino 6.5 installation fails

Had the same issues… there is some process that is locking up this file. therefore stop some services (Back up Agents …etc) go to services.msc and make these “manual” then restart the server. and try. should work

Subject: Domino 6.5 installation fails

I run a .BAT file that renames DLLs after shutting down the server before upgrading. That particular DLL hasn’t caused me a problem yet, tho.

cd\lotus\domino

del js32.602.dll

del nnotes.602.dll

del nlsccstr.602.dll

del nstrings.602.dll

del nxmlcommon.602.dll

del nxmlpar.602.dll

rename js32.dll js32.602.dll

rename nnotes.dll nnotes.602.dll

rename nlsccstr.dll nlsccstr.602.dll

rename nstrings.dll nstrings.602.dll

rename nxmlcommon.dll nxmlcommon.602.dll

rename nxmlpar.dll nxmlpar.602.dll

UNLODCTR NOTESTAT

Subject: RE: Domino 6.5 installation fails

I tried a combination of all three replies to my initial query (renaming DLLs, stopping services, etc.) A search with ProcessExplorer did not yield a process that used nlsxbe.dll, at least with Domino shut down. The 6.5 installation failed again at the same location, same file, same error message.

I have tried a “clean install” at least as far as the Lotus files, registry etc., but that also fails in the same manner. Also tried an install in safe mode.

Any other ideas?

Subject: RE: Domino 6.5 installation fails

Hi,

I had the same problem with the following files:

js32.dll

nlsccstr.dll

nnotes.dll

nxmlcommon.dll

nxmlpar.dll

I tried to restart the server without starting the DOMINO Server and delete the files but it doesn´t work.

Here my workaround:

Under Windows you cannot delete this files but it ist possible to ‘cut and paste’. I don´t know why, but it works. You can paste the files in another directory and the installation will finish.

Subject: RE: Domino 6.5 installation fails

I have had exactly the same problem also with the same 5 filesjs32.dll

nlsccstr.dll

nnotes.dll

nxmlcommon.dll

nxmlpar.dll

while upgrading 6.0.2 CF2 to 6.0.3.

I tried first to stop and put on disable any not needed services (Backup agent, Antivirus, Server managment tools,…) then rebooted the server. Nothing has changed. Renaming these 5 files was the solution. We have several servers in our organization that have been upgraded without any problem. But that one fails

Sincerely

Jys