I have an application that the contains a database that has Document Locking turned on. This has not changed for months. Today I have had two cases where users are editing, signing & saving a document but when other users try to access the same document, it shows locked by the previous signer. These users are not working off any replicas. Any suggestions to correct this?
Subject: Documents Not Being “Unlocked” After Saved
This is probably “soft locking” which affects all ND6 DBs regardless of the “Allow document locking” database setting, where a document is temporarily locked when a user opens it. However, if the document is left in edit mode when the user saves and closes the form ( 99% of the time in most cases ) the soft lock is not always removed. You could code around this by returning the document to read mode in the QueryClose event. See Technote 1100606 in the Knowledge Base (IBM Developer ). The article also talks about setting an environment variable to prevent soft locking.
HTH