Documents are reappearing in the ($Inbox) after they have been removed

HCL Domino Domino Forum
1

Strange problem appeared. I have written som LS-code in a folder action which sets some values to selected documents in the $Inbox, then moves that document to a different folder and finally removes it from the $Inbox.

So far all is well. However, after about 8-10 minutes, the document reappears in the inbox. This of course confuses the user who thinks he/she already processed the document.

Here’s a sample of the code:

Maildoc.AttachementsFiledBy = session.CommonUserName

Maildoc.AttachementsFiledDate = Cstr(Now)

MailDoc.Status = Status

Call MailDoc.Save(True, False)

Call MailDoc.MarkRead

Call MailDoc.PutInFolder(“Behandlade”)

Call MailDoc.RemoveFromFolder(“($Inbox)”)

I have confirmed that it is the same document reappearing and not a second copy of the mail being sent. The application runs on a cluster-server environment if that’s any clue.

Greatful for any ideas to what may be causing this behavior.

/Hans

2

Subject: Blackberry?

This exact issue is happening with Notes 8.x users whose mail is synchronized via a Blackberry Enterprise Server. One possibility.

http://www-10.lotus.com/ldd/nd85forum.nsf/GeneralCategory/50a43dc33831df8a8525764f0069e0d8?OpenDocument

3

Subject: Not using Blackberry but found another solution.

Thanks for your response.

Found this which fit well with the description of our environment. http://www-01.ibm.com/support/docview.wss?uid=swg21304671.

However, we ended up removing the replica on one of our clustered servers to se if the problem would be solved.

/Hans