Hi All,
I have a form with a rich text field, user can add multiple attachments. Problem is that if user attach large files, it takes very long time to load the document. Users are complaining for this. Is there any way in lotus notes client to improve document loading speed?
Thanks in advance.
Subject: Document Performance With Multiple Attachments
This might be because the users are running Anti-Virus software that is set to scan attachments when documents are opened, even if the user does not open the attachments.
Have one user turn off there AV and see if that speeds things up.
Subject: RE: Document Performance With Multiple Attachments
If this keeps on being a problem, wite some code that, when the document is saved, grabs all of it’s attached fiels and slaps them into a child document, then deletes them from the parentThen it builds a link to each child document and puts that in the parent instead
Chris
Subject: Document Performance With Multiple Attachments
Like Graham said, maybe there is an antivirus… but most antivirus only get executed when the attachment is extracted and not when opening the document, but you can test removing it.
You can also check the size before saving… and don’t allowing users to attach big files.
Notes takes time to open a big document, maybe you can compress these attachments when attaching them. Try ZipMail (www.mk-net-work.com), here atts should be attached compressed.
Subject: RE: Document Performance With Multiple Attachments
Yes i’ve a similar problem. I have a db with some big attachments in the documents. Opening the documents with an R5 client is no problem. They open quickly you see the text info and a picture of the attachments. You only have to wait once you start to do anything with the attachments.Opening the same document with an R6 client takes ages, it seems the entire document is first downloaded to the client before the text portion of the document is displayed. Is there a way to tell the R6 client to behave inb the same way as R5?