Hi all,
Yes it is impossible.
But does anybody have any ideas on fixing the problem? The user reported this was occurring before we performed the below fix. But maybe this is related to a larger problem with this mailfile.
A user has an iNotes R5 template. Messages were not appearing in the Inbox.
There were 2 Inbox design elements (exactly the same except UNID !!) Removed one
Ran Design Refresh
- Now when clicking on Inbox, the first folder is highlighted rather than the Inbox. Cannot open Inbox
Ran Design Replace - Same
Ran Fixup -F -O to resolve the problem.
All is working well receiving messages except new messages delete at random times!!
It could be when the user clicks on Refresh or when composing a Reply. The Reply cannot be sent as Error: Document does not exist.
There are no agents running.