We had set the ACL so that some users could not ‘Replicate or Copy document’. We have taken that option off now as we discovered that setting this option was preventing users from printing the documents as well.
But, users still can not print documents (even though the ‘Replicate or Copy Documents’ option is no longer selected’. Why? I have manager access to this database and even I can not print. I have checked that $KeepPrivate field does not exist of the documents - but me (and other users can not print documents). Can anyone please suggest a solution.
I belive that if document doesn’t have the $KeepPrivate field, you should be able to print it.
Sometimes happens that the client takes a very long time to find out that the ACL of the database has changed. If this is the case, you will be able to solve it deleting the datatabase bookmark from the workspace and opening the database from the server again.