Directory Assistance ? ? ? ? Help

We have recently upgraded to Notes R6.

We have a number of Public Address books for use in different departments. For example, Suppliers Address Book for Buying Office, Customer Address Book for Sales etc etc.

Before we upgraded to R6 we had the file names of all address books in the notes.ini file on the server (NAMES=names.nsf, custonab.nsf, suppnab.nsf etc etc). This enabled users to select names from their departmental address books when sending a memo.

I have been told that this no longer works on R6 (and it dosent seem to) and that I should use Directory Assistance.

I have read up on this feature, BUT I am confused. It talks about multiple servers/domains and we only have 1 server/domain. Should I be using this feature and if so HOW?

Any help would be much appreciated.

Thank you, in advance,

Cheryl Belch :o)

Subject: Directory Assistance ? ? ? ? Help

Hi Cheryl;

Directory assistance is a much more flexible solution, although I think cascading address books still might work in ND6. Here’s how to setup dir assistance in a single server/domain environment such as yours.

Create a directory assistance database on your server using the template on your server. It’s an “advanced” template.

The name of the directory assistance DB can be anything you like. I use dirass.nsf.

Edit your server document and put dirass.nsf (or the name you use) in the directory assistance field. You can also use the AdminP process to do this is you like (see your admin documentation for the steps for that method). Save your server doc.

Open up dirass.nsf and click the “add directory assistance” button.

Leave the “domain type” as “Notes”.

Pick a unique name for the “domain name” and “company name” fields for this entry. Don’t use the same name as your server or your domino domain. I often use “DummyDomain1” or something like that.

Set the search order to “1” for this entry. Choose “enabled”.

On the Rules tab, leave everything as is, ensuring “enabled” is “yes”. Leave “trusted for credentials” to “no” if you’re only using that particular directory (see next step) for mail lookups.

On the “replicas” tab, fill in your server name and addres book name (suppnab.nsf) of the directory you are choosing to add. Choose “enabled”.

Choose “save and close”.

Repeat steps 4 - 10 for each additional directory you wish to add.

Don’t add your own domain’s directory - it’s implied.

Exit directory assistance.

Edit your server’s notes.ini to remove all entries except names=names.nsf

Bounce your server.

Create a new memo and hit the address button - you should have a list of your directories to choose from.

Subject: Directory Assistance ? ? ? ? Help - Thanks!!

Thanks - Works Great!

Subject: RE: Directory Assistance ? ? ? ? Help

FYI: Cascading address books dosn’t work on R6. At least not with 4.6 clients. You will get a strange error on the client saying “cannot locate color palette” when trying to send mails to people in either your personal addressbook or cascading ones. I used the step-by-step guide in this thread and Bob was my uncle…

Subject: RE: Directory Assistance ? ? ? ? Help

A BIG thank you to you!

I have follwed these steps and everything is working fine.

Cheryl ;o)

Subject: RE: Directory Assistance ? ? ? ? Help

Let me agree with the BIG Thank you!

Just a little further matter, everything works, but when typing an address in to: field the server doesn’t resolve it, it sends the mail to the resolved address only when I click send.

Is there a way to let Directory assitance DBs available for resolution/suggestion when typing the destination address?

Many thanks inn advance for any reply.