All 3 clients are installed.
Launch Notes and then Administrator
Then launch Designer.
Close Designer.
Relaunch Designer: nothing happens
The only way to launch Designer is to close Notes and Administrator (and any Notes process) and start over.
but
If you leave the administrator out of the equation, you can launch Designer as many times as you like.
Subject: A problem in Beta2 as well
I’m experiencing this issue now under 8.5 Beta 2. (unable to launch Designer client)The real problem is, I can’t get it to run at all anymore. It doesn’t matter if I start it first after a fresh reboot. It won’t run. Based on another thread, the problem may have been initially caused by starting standard Notes client, then Admin, and then attempting Designer last. But even since then, I cannot get it to run.
Subject: … and a problem in the released version!
I’m experiencing exactly the same problem with the release version of 8.5. All I can get is the message box saying ‘Platform Command processor’ has encountered a problem. Error’. And Designer won’t start at all.
Best regards
Heramnn Pallasch
Subject: ‘Platform Command Processor’ error in Gold release
I’ve experienced this problem twice now in the Gold release. The only workaround I know of is to wipe out the workspace folder and restart. But this is hardly acceptable if I have to do this once every month or so to resolve the issue.
Subject: Same problem with 8.5 Gold – how to wipe workspace
Previous post indicated wiping workspace allowed Designer to open. I cannot get Designer to open – Completely removed and reinstalled, removed desktop8.ndk, rebooted, nothing seems to allow Designer to open. How did you “wipe workspace”?
Subject: Any others out there?
Anyone else out there experiencing these issues, please post!
Although you can launch the basic client with “notes -basic”… doing this with the designer executable only renders another “notes client-like” session, even though the window name states “IBM Lotus Notes Designer”.
Subject: I’ve just started having the problem as well
Everything was working fine on Friday. I used Designer and Client. I usually shut down Designer first then Client. Monday morning after I started client I got the ‘Command Processor’ error while starting client.I’m going to try some things here and let you know if I get it working.
I haven’t changed anything so I don’t know why the designer finally jibbled itself
Kennyboy
Subject: Ok I got it going…
I thought I was going to be working on this issue all day by the previous posts.I shut down the client and ran a file I keep on my desktop called ‘KillNotes’. It’s an exe file I picked up here somewhere I think. It said it killed 3 processes. After that I restarted the computer, fired up client and then designer and so far working fine.
I usually use this file when I’ve jibbled notes and it won’t restart without a reboot. You can avoid the reboot and run this file to kill the processes.
If anyone needs the file you can email me at:
kenny.boy5atgmaildotcom
you know what to do with the ‘at’ and ‘com’
KB
Subject: designer launch failures
Certainly killing notes threads (which can also be done using nsd -kill) can resolve temporary memory issues and such, but the issues experienced in this thread are beyond killing notes threads. The source of the errors you experienced must have been of a different nature altogether. The only workaround for myself has been to completely remove the workspace folder.
Subject: Same Problem - Any cause identified?
I just got this problem this morning. Deleting the workspace folder is what fixed it for me.
Has anyone figured out exactly what is causing this. Is it the admin client? I was using the admin client the last time I used notes before this error occurred.
I don’t remember any details about it though. Don’t think I had an error - but that’s hard to say because with 8.5 DDE - there are so many errors that you don’t even notice them anymore.
Subject: Notes Client, similar problem - FIXED!
I have been struggling with this for a couple of days now, but glad to report that I was able to successfully fix it. I upgraded my Lotus Notes standard install from 8.5 to 8.5.3FP3 successfully. I had an issue prior to the upgrade and fixpatches with my Lotus Notes client not launching. I could go from Designer and get to it from there. I just did not have the time to investigate and fix it. I hoped that after the 8.5.2 it would magically fix itself. But no such luck. Here is what I had to do:After upgrading all my clients to 8.5.2, I applied all the available fixpatches in order.Then I rebooted my computer and renamed my workspace folder (c:\lotus\notes\data) to workspace-old. I could have deleted it, but chose not to. Then I launched my Lotus Notes client and it took an additional few minutes and I was presented with the default Lotus Notes Workspace. From there, I launched the Workspace and I did not lose anything. All my databases were there intact.
Prior to this I also deleted the .snap file from my eclipse plugins folder (I still got the Process Command Error)
So, renaming my workspace folder and having it recreate from scratch seemed to have done the trick for me. Hope this helps for those of you that are still looking for answers relating to this issue.
Thank you!
Shabana
Subject: Reread first post - that’s what I did.
Guess the answer was there - I just read the initial post. That’s what I did.
Started Notes Client, then Admin - then DDE - then problem.
At least I know now the problem and hopefully won’t do it again.
Subject: Still occurring
Has anyone found or been notified of the cause of this bug? I started getting the message intermittently last week, and now can’t open Designer at all, either from Notes or from the Designer exe. It goes through all the startup with the progress bar, then nothing.
I tried the solution of renaming or deleting com.ibm.designer.domino.personality.config.xml, but it didn’t work for me. I rarely open Domino Administrator, but I may have opened Admin before Designer once. I hope this is fixed for 8.5.1, but the lack of any post from IBM does not help give one hope.
Subject: Some useful files to restore
If, like me, you have to move/delete the whole workspace folder, some useful files to copy back are:
the folders for each server created in the workspace folder.
.metadata\org.eclipse.ui.workbench, which is all your working sets configs
.metadata\org.eclipse.core.resources, which is all the config of all databases opened, required to link the references in yor working sets to actual Domino database locations.
Incidentally, now that I know about the workbench and resources folder, I can clear down the list of databases shown for working sets. It also offers a solution for overcoming the annoying problem when you open a database that is in working set B from the Notes client, when you have working set A open, namely that the database gets added to working set A.
If I find others from trying to restore settings, I’ll let you know.
Regards
Paul
Subject: This would be a good technote for IBM to do
Tell us what files/directories do what for Designer so we can backup and restore configurations…
Howard
Subject: Platform Command Processor
I encountered the same problem today, Designer wouldn’t start even after I rebooted my computer. I followed the description here → http://planetlotus.org/profiles/michael-gollmick_43465 and got it to work again. I don’t know exactly what I did to make this error occur, but something in Admin might have been involved, altho I’m not 100% sure it was. Been using 8.5 since late January, using it in Vista.
Subject: Another possible solution
Unfortunately the personalityWindowState didn’t work for me - both the first and second time I had this problem.
After it happened the second time I decided to try to get to the bottom of it rather than try to re-instal all the various plugins, put back all my settings etc. I remove all the \workspace.metadata.plugins folder and opened both Notes and Domino Designer. I then pasted back, bit by bit, all the files and found the one that was screwing everything up was .plugins\org.eclipse.core.resources.snap.
If I pasted that file back in, I got the Platform Command Processor error. If I deleted it again, Designer opened from Notes.
So it may be worth trying deleting that file. I’m not sure what it does, but it worked.
Regards
Paul
Subject: Its works - delete file .snap
Hooraayyy… my Domino Designer load again…
just delete file .snap
Thanks for Paul…
Subject: My workaround to launch Designer Client
Sorry you are experiencing issues as well.Although, this will help make my case to IBM that there might be an underlying problem.
I closed all notes clients, and made sure no threads were open by running nsd -kill.
I then renamed the “workspace” folder (under data directory). After this, I was able to restart the designer from the notes client (which I usually launch first).
Currently, I’m still having issues. I have a ticket open with IBM, but I’m having them escalate it. They have verified that something in the workspace folder is likely suspect (I sent mine to them), but I have not re-installed any plugins, so I think there is a native Designer issue that is not happy with some other setting perhaps. They wanted to close the issue, I said no way, i’m not wiping my workspace once a week. Any details either of you can add would be great.
Subject: Fixed post-Beta
There were fixes in this area post-Beta. I can’t reproduce this problem in newer build. To be sure, how are you launching Designer in steps 2 and 4, i.e. from which client and menu?
Thanks,
Vin