Designer 6.5 - "Tools.."

I just noticed that “Add Tool” and “Customize Tools” do not work on my 6.5 Designer client (on Win 2000).No errors, just nothing happens.

I did a clean installation on XP machine - same thing.

Any clues?

Thanks,

Simeon

Subject: Designer 6.5 - “Tools…”

The Tools feature interacts with special outlines that are stored in bookmark.nsf. Just a guess, but it’s possible your bookmark.nsf got corrupted and does not contain these outlines. Try updating the design of your bookmark.nsf, and/or deleting and recreating bookmark.nsf.

– Vin

IBM

Subject: RE: Designer 6.5 - “Tools…”

Thanks Vin, you guessed right.Deleting/recreating bookmark.nsf solves the issue.

Unfortunately, design refresh of bookmark.nsf fails,

and I’m not willing to re-create it (I have hundreds of bookmarks).

Thanks again,

Simeon

Subject: RE: Designer 6.5 - “Tools…”

Not sure why Refresh failed, but you could also try Replace Design. Back up your bookmark.nsf first to be safe, and replace design from bookmark template. I believe that will preserve your bookmarks and pull in the latest from the template.

– Vin

Subject: RE: Designer 6.5 - “Tools…”

Nope… nothing helped - refresh, replace, fixup…Anyway, thanks again.