A customer works with an application that, amongst other functions, sends and recieves mail. Logging the correspondence is an important part of the application. The application is an mailin database.
When a mail is send to a bad mailadddress the ‘Delivery Failure’ is send to the mailbox of the user, instead of the application itself.
In the mail field ‘Principal’ and ‘ReplyTo’ are set with the addres of the Application.
The question is : How can I establish that the Delivery Failure is send back to the (sending) application?
Use the ‘Principal / ReplyTo’ field instead of the ‘From’ field
The same situation occures when a secretary sends a mail from his/her boss’s mailbox. The delivery failure is send to the secretary.