Date differs between calendar view and appointment document

I reported this issue quite some time back here:

http://www-10.lotus.com/ldd/nd8forum.nsf/5f27803bba85d8e285256bf10054620d/8203f105554d368485257571001fff8a?OpenDocument

I can’t believe that we are still experiencing the exact same issue with this one user!

We have since upgraded the Domino servers AND the client to 8.5.1, but the problem remains. The issue was evident in all version of 8.0.x, so I thought I’d post here again.

Here’s the funny thing…

In the document properties, the appointment dates/times are all correct

When you open the document, the dates/times appear correctly

In the “Day at a Glance” all of the meeting/appointment details are correct

If you specify “Show Summary” in the claendar view, the appointment times appear correctly

It’s ONLY when you specify “Show Timeslots” that the issue appears. EVERY appointment is scheduled for 5 hours prior to the actual time (e.g. a 9AM appt appears to start at 4AM)

I have even tried to run some formula agents on the user’s client to reproduce what should be displayed in the view, and they always display the correct date/time.

There must be something unique about this user’s operating system, because the appointments appear fine when I open them from other users’ clients (both Windows XP and Vista).

I simply cannot find out what the difference is.

Can anyone tell me what differentiates the different calendar views?

I figure that if I can determine what formula is causing the misrepresentation of the appointment time, that’ll lead me to the spot where the client is mis-configured.

I have compared the user’s NOTES.INI to other’s that work fine.

I have reviewed the registry to determine if there’s anything there that may be causing the issue.

I’ve checked the user’s preferences to ensure the region and DST settings are all set properly.

I have pretty well run out of options, and really would appreciate it if someone could suggest an alternative place for me to look.

Thank very much in advance!

T.

Subject: Date differs between calendar view and appointment document… - Local TimeZone?

I had a similar problem with a Notes 8.5.1 client. The problem was that local user was set up with with another timezone than the local machine.

I fixed it by exporting the registry keys

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation]

from a working computer, then importing them into the client with the wrong time/date.

That did it for me. Also, i think a reboot might be necessary.

-Arvid

Subject: Thanks Arvid!

As I documented in this post…

http://www-10.lotus.com/ldd/nd85forum.nsf/7756aedc25e6d81285256324005ac76c/c5c2724e09ac91e8852576890019924f?OpenDocument

…we followed that same path and had success.

We’re so glad to get THAT issue behind us!

T.