I’ve been using DAMO 8.0.2 with Outlook 2007 for several months now and have noticed a periodic problem where it will skip downloading a block of emails from the Domino server. I’ve tried clicking “Send/Receive” in Outlook several times, but it just continues to skip those emails, as if DAMO thinks it has already downloaded them.
Then, if I reply to one of those emails from Domino Web Mail, after that, it will sync them again.
Is there a way to clear a cache or something else that will help for Outlook/DAMO to re-download those emails?
I have the same sync problem and I think that the very first sync a couple of weeks ago didn´t take more than 2/3 of the e-mail in my mailfile on the Domino server, and of the 6 e-mails I´v got this morning only 1 got over to Outlook. If you have found any solution to your problem I would be happy to get some info about it.
Subject: DAMO 8.0.2 Sometimes Skips Syncing Emails
Hi,
I exactly have the same issue in one of my customer. When trying to troubleshoot the issue as a non-lotus expert, I figured out two points:
First, if you close outlook and restart it and you configured to execute a replication at start up, your should receive the e-mails. Not an elegant workaround, but a workaround anyway
There were differences in the notes.ini file between client that “never” had this syncro issue and those who have. By adding the missing lines, it seems, based on end-user feedback, that the syncro is behaving as it should be. The missing lines were:
From a dummy lotus user, seems that those parameters are related to the DAMO Replication topic, and this might have an impact on the replication process… maybe good to check…