Customer not able to see approver related fileds

HCL Domino Domino Forum
1

Hello All,

One of my clients name is recently changed. I have updated that in the database directly in production server. Still he is not able to see the approvers fields. He is not able to open the document.

I have checked the ACL also. He is having administrator access. Is there any thing need to be refreshed or any other setting need to be changed if any person’s name is changed in ACL?

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Subject: customer not able to see approver related fileds

How did you go about changing the name in the Authornames field? Is it possible that it got clobbered into a Text (vs. Authornames) type field? Can you post your code?

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Subject: RE: customer not able to see approver related fileds

Hello Jack,

Thanks for the reply.

Briefly I will explain the case:

There is a list 100 engineers. This engineers will get request from there sub ordinates. The document doesnt have any authors fields.

Earlier we are getting engineers names from other database. I have changed it to current db now.

One of the engineer name is changed. So, I have changed his name directly in the production server.

Now he is not able to see the documents in the db. He is able to receive all mails and he is able to work on other db with his new name.

Thank u