Custom web login page - user must login twice?

I’ve tried searching every possible forum for this solution, to no avail.

I created a Domino web application that uses a cutom login page, stored in domcfg.nsf. My client has complained that she, and others, must type in their username and password twice in order to log in. She is an excellent typist, so I know that she isn’t typing in the password incorrectly. And this has happened to her multiple times (as well as to others) so I believe her.

But I can’t recreate the problem, even using different machines and usernames/passwords. I’m stumped. Any ideas?

Karen

Subject: Custom web login page - user must login twice?

Looks like a server configuration problem, did this happens if they go directly to the nsf ? http://server/your_base.nsf Or when they authenticate directly to the server ?

Jean-Philippe