I am tryinig to run the Outlook to Notes migration utility but my client keeps crashing. I don’t know why. When my client crashes, where does it write the error to? I am looking in my local log file and I don’t see anything.
Please advise…
Subject: Crash
Look in the nsd file. This will tell you the fatal thread. Also, if you have console logging enabled, look in the console log.
Subject: RE: Crash
Thanks! I always forget to look there… Now to figure out how to read/understand the error file…
Subject: RE: Crash
open the nsd and search on the word fatal or panic
it will take you to the thread that crashed. paste the fatal thread in and I might be able to help by reviewing the crash stack
Subject: RE: Crash
Lokk for the FATAL THREAD with the few lines under it?
For example:
############################################################
FATAL THREAD 1/2 [ domdsm:107a8:67076]
FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92
EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6
ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023
DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)
@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)
@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)
@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)
@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)
@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).
Date
Topic
Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)
JYR
Subject: Crash
well if the crash generates an NSD file it will be in the IBM_TECHNICAL_SUPPORT folder under the data directory.