Crash while sending email

HCL Domino Domino Forum
1

We use a Notes CRM application called DocHouse which crashes when sending an email.

This works “fine” when using Notes 6 or 7, but has its problem using the Mac 8.5b2.

See attached files for logs and NDS crash report.

2

Subject: Need more log to analysis

Thanks for your feedback and log .

We need more logs to analyze . You can collect logs using one tool .

Use Guide :

  1. Save and unzip below package to your home directory on your Mac.

  2. Run the “collect_log.sh” script using command “./collect_log.sh” or directly drag the script to the Terminal.

    We also can get the compressed package simultaneously when runing the “collect_log.sh” script with the “-x” option…

    ./collect_log.sh -x

  3. On desktop,collect_log_file Folder will be created to record the result.