Conversation display issue

This always happens on this e-mail but not on others:

using drop cc12

Subject: We have similar incidents reported in the past

To make sure you are seeing the same problem, could you please create an empty db and paste the doc that is causing this problem and attach it here? I’ll have dev review it.

Thanks.

Subject: here you are

here is the file

Subject: reported - will update posting when we find out what’s going on

Thanks!

Subject: after investiagation, the problem report is being closed as software limitation

It seems like the thread in the sample provided is incomplete and some message(s) from the thread has been manually removed.

Developer’s comment:

The thread doesnt have the entire chain and if its a calendar meeting, it could often happen. Limitation of software.

Please contact support if you have additional issues you want to follow up on.

Thanks for posting.

Subject: conversation msg

Is it possible that you deleted one or more messages from that conversation?

Subject: possible

It is possible but then I wouldn’t expect the conversation twistee to be there.