Is there a way to control what the maximum length of time can be set for soft deletions regardless of what is specified under the database properties? If not, then is there a setting that will disable this feature altogether.
Thanks,
Anita
Is there a way to control what the maximum length of time can be set for soft deletions regardless of what is specified under the database properties? If not, then is there a setting that will disable this feature altogether.
Thanks,
Anita
Subject: Controlling the maximum amount time for soft deletes
We just ran into this with our users.There is a db setting as well as a Preference setting.
Then there is the db setting on the mail template.
It seems that when the user would change on the Preference page, that when the db would refresh with the design of the template that it would go back to the default #.
So as far as I can tell and read up on, it seems that the only way to control that is within the db properties on the db and if the db has a template, then you need to change on the template.
Please anyone correct me if i’m wrong. But it seems that no matter what amount you put in the Preferences page, it is overridden by the amount in the db properties.
Chris Bova
Subject: RE: Controlling the maximum amount time for soft deletes
Based on a quick test, it looks like this information is stored in the “icon” design note. You can set this note to “No refresh” and then you shouldn’t get any more changes to it from the template.
I assume you want to do this change automatically for the usr. You can grab the icon design note using the following line of code:
Set docIcon = db.GetDocumentByID(“FFFF0010”)
I don’t offhand know which field you need to set to what to disable design refresh, but you can experiment by changing this property thru the UI to see how the fields in the note change.