Controlled access section not editable

I have a Request form with a couple controlled access sections on it. I have a field called ContentEditors at the top of the form which is computed to the people and roles that should be able to edit the content of those sections. It works correctly at all stages of the workflow process.

The problem is that we have a function to copy an existing Request, replace the user info with that of the current user, and bring the new Request onto the screen for the user to either save as a draft or submit. When someone copies a request I set the ContentEditors field to the current user’s name so they should be able to edit the content of the controlled access sections. However, when the new Request loads, they can’t edit the sections. I should note here that there are buttons on the sections which should be hidden if the user is not in the ContentEditors field. The user can see and use those buttons despite the fact the they can’t edit the sections. If they double-click on the sections, the popup shows that they are among the list of people that should be able to edit the section. If the user saves the document as a draft and reopens the request they can then edit the content of the controlled sections.

Has anyone run into any similar problems?

Thanks,

Steve

Subject: Controlled access section not editable

I’ve noticed similar behavior depending on the situation.

You’ll have to re-calc the document after it loads so that the controlled sections pick up the correct list of names/roles to employ.

Almost like you have to refresh after the postopen.

Hope that helps,

  • Matt

Subject: RE: Controlled access section not editable

I found that refreshing after loading the new document in the UI didn’t allow people to edit the sections. However, doing a ComputeWithForm on the new doc before loading it into the UI did fix the problem.