Collapsed vs Expanded - Reply with History Logic

We’ve noticed that in reply with histories, some sections in the reply are collapsed & some are expanded. If we expand all or collapse all & reopen the message, the last expand/collapse state is not retained.

Has anybody figured out the logic used to collapse & expand sections within reply with history messages? It seems completely random to me.

Thanks,

Bill

Subject: Same problem for my company

Hi,Same problem with Collapsed vs Expanded - Reply with History Logic…

Any help??

Regards,

Lee LK