Collapsed Twistie Icon in the view Inbox

hello all, I have version 8.0.2 and months before I had the Twistie Icon in the view Inbox, but now I have not the Twistie IconDo you help me please.

Subject: Actions>Conversations

From the inbox, click on the menu item at the very top “Actions”. In that list, is “Individual Messages” checkmarked, or is “Conversations” checkmarked? I THINK from what you are describing that you want Conversations.

Subject: Online status of person is Available

Excellent assistance. Thank you very much for the help,I do not have the green icon:

Online status of person is Available , but I have Coctacts sametime, the strange thing is that in previous emails or old emails I can see the “Online status of person is Available” green icon.

Do you help me please.

Subject: not sure

I’m sorry - I did not see your additional question until now. I’m not sure what would cause that to not show in the inbox when it is showing in messages. Perhaps a customized inbox view?

You should post this as it’s own question, perhaps also in the sametime forum.