Client Traveler 8.5.2 on Nokia E71

HCL Domino Domino Forum
1

Hello,

I have installed Traveler 8.5.2 on a linux server.

I can install the traveler client on Apple and Windows Mobile devices without problems. But I cannot install the client on a Nokia E71 device. I get the following error message “The response indicates that the server does not support LotusInstaller”.

Thanks for any help ?

Regards,

Gilles M

2

Subject: the same problem on Windows server

Hi i have same problem. We have Lotus domino 8.5.2 on Windows 2003 server all x64. on nokia E71 and E72 the the traveler installer installs but then trying to connect the same error message about the server does not support LotusInstaller.i tough that its because the domino server is allowing https connections. my solution is go with your nokia device directly to your_lotus_web_servername/traveler/index_template.html then download and install the sofware for nokia e71 it was the Nokia 3rd Edition for me. But this is not the solution which i like.

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Subject: RE: Client Traveler 8.5.2 on Nokia E71

This is a known issue between the Download Manager on Nokia and Domino that uses Form authentication (HTTP 200 with a form to fill out) instead of Basic Authentication (HTTP 401 with no body). For this to work, you need to get a 401 challenge or the Download Manager built into Nokia will not work - it cannot handle the form.

There are a few ways to do this:

  1. Change the authentication for the whole server to be 401 based instead of form based.

  2. If you are already using an Internet Site Document, you need to setup the session override rules for /servlet/traveler* and /traveler*.

  3. You can also enable Anonymous access to the server. This works by getting around the form in the following way. The first request is to /servlet/traveler which forces uses to authenticate; if the user is not authenticated (as it would not be in the Anonymous case), Traveler will return a 401 (even if the server is configured to be form challenge because Traveler doesn’t have access to that form information). Then, the Anonymous request to get the file /traveler/… will be allowed by HTTP because Anonymous is allowed. I would consider this a workaround as you should be able to setup the HTTP server to not be form challenge based, but you might consider this easier and fine too.

This same authentication issue happens on all OSs, so it doesn’t matter if your server is Linux or Windows - it is the same problem.