Client Starts with incorrect saved list of tabs

Regardless of what tabs I have open when I shutdown the notes client it always opens the same 5 tabs (mail, calendar, workspace, replication, and this db). If I have other tabs open when I shutdown they are not remembered at startup and if I close some tabs they still open.

Where is the option to set the current state prior to shutdown so that it opens all the tabs when it starts next and/or is there an option to save a current state to be opened at restart?

thx

Subject: Unable to reproduce

I tried to mimic your environment but did not see the problem. Rather, what I saw is described in the next paragraph.

The expected behavior is:

If Getting Started was open, it will be the 1st tab restored.

Your home page will be the next tab regardless of whether or not it was closed.

Remaining tabs will be restored in the order they were when you exited the client.

Entries in the “Startup” Folder will be appended to the tab list if they are not already there.

The contents of the “Last State” folder will have no effect.

Could you append the following after you shut down the client?

This XML file (i convert ':" to “_” to read it in a browser). It contains the list of tabs which were open when you closed the client.
<notes_data_directory>\workspace.metadata.plugins\com.ibm.rcp.personality.framework\personalityWindowState\com.ibm.rcp.platform.personality.config.xml

A list of tabs you had open when you shutdown (so I can compare against #1).

The following file:
<notes_data_directory>/workspace/trace-log-0.xml
This contains logging messages and I can search for a clue.

Thank you,

Keith

Subject: Here you are

here you go

(file attachments are not allowed here - I will find your e-mail and send directly)

btw. I tried to find a place to reset all my preferences without success.

at one point I was told to delete the workspace which I did and to clean out my notes.ini which I did and that did not resolve this issue and several others that I have

among those issues related to restarting the client are:

right sidebar primary contacts and activities I uncheck and they always come back

sametime on the individual groups lost the ‘show online contacts only’. (by setting the integrated sametime preferences to ‘Online Only’ that solved this one

every mail folder and the inbox starts out with the focus on the very top (1st) document every time the client starts - this is new with the gold release - it used to open the last view

let me know what else I can provide to assist on this

Subject: Are you are roaming user?

The file com.ibm.rcp.platform.personality.config.xml does not contain the tab state you had on exit (if you want to display it, replace all instances of “:” with “_” and inspect it with a browser). Possible explanations could be (1) for some reason, it was not updated on exit (you can test that theory by checking dates) or (2) it is being stored someplace else and “roamed” before launching. This file also contains side shelf information so I suspect the other problems you’re seeing are related.

What I suggest is:

Shutdown your client.

Notice the date on the file - was it changed. Save a copy of the file.

Relaunch the client - see if the file changed (i.e., was roamed)

These is the date used for restoring tabs when you launch your client:

Subject: Yes - I am using a roaming client.

I’ll try your suggestion shortly and post back

Subject: Pretty sure I understand what is happening - will pass on to roaming team

I’m not an expert on roaming but here is what I think is happening:
On startup, an old copy of the xml file containing tab state is being roamed to your client

On shutdown, the file is not roamed back to the server.

This should only be a problem for customers who were beta customers. The solution is expected be simply removing a file on the server.

Subject: remove file from server

Is there an easy way to do this?

thx

Subject: thx

I’ve talked to our support team and they said they would take care of this for me - i’ll advise afterwards if the issue is resolved.

Subject: update

The date/time changed - the size did not.

Subject: this is a roaming ussue with preBeta code

Your problem is most likely caused by roaming Tab information from another machine. It has been fixed in Notes 8.5 GA.To fix it, you need to make sure you are running 8.5 GA code and cleanup data in roamingdata.nsf and locally in your workspace. Here are the steps:

  1. Make sure you only have one of the roaming clients up.

  2. Open local roamingdata.nsf and delete documents for following plug-ins:

com.ibm.notes.client

com.ibm.rcp.personality.framework

org.eclipse.ui.workbench

  1. Go to Replication page and Replicate roamingdata.nsf ( or entire Roaming User Applications folder)

  2. Shutdown the client.

  3. Cleanup your workspace:

open \workspace.metadata.plugins folder

delete com.ibm.notes.client folder

delete com.ibm.rcp.personality.framework folder

open \workspace.metadata.plugins\org.eclipse.core.runtime.settings folder

delete org.eclipse.ui.workbench.prefs file.

  1. Start the client and check that your Tabs are OK.

  2. Repeat workspace cleanup ( step 5) on all of your roaming machines.

Subject: Solved

Your suggestion gave me an idea - since what you suggested was focused on this specific issue and I’ve a few others what I did was:

open roamingdata.nsf and deleted everything - then replicated

shutdown the notes client

deleted the workspace folder

started the notes client

reconfigured as I want it

shutdown

it restarted perfected - as expected

Thanks

Subject: Development is investigating <>

Core Client/kk/rb

Subject: Thanks

The tabs that are being opened are those that were active when I shutdown the client running the beta before upgrading to gold if that helps.

Subject: Tabs on restart

There is a preference which states whether or not you want tabs restored upon restart.

Do “File>Preferences…>Windows and Themes” . You should get a dialog box which controls whether or not tabs are restored on restart.

In addition:

Your Home page will always be restored and place at the front of the list even if it was not open.

If you have any databases in your startup folder (see below) they will automatically be opened which is where I suspect your tabs are coming from.

Subject: already had it set

I found that and it was already set:

now where do I go :slight_smile:

Subject: startup

one more

My startup ‘folder’ is empty:

and the LastState:

which is strange because right now I have 8 tabs open and the last state is really what it was when I did shut notes down last but when it opened up popped another db/tab.