How can you get a rule on the client to handle delivery failures?Am I right in saying the Delivery Failure emails are not using the standard email format and so filtering by sender or subject… doesnt work?
Unless there is a standard “sender” name I dont know for delivery failures.
Any ideas?
Thanking ye all in advance for any help!
Subject: Client Rules - Delivery failures
Unfortunatley, the words DELIVERY FAILURE are not part of the Subject field (same holds true for RETURN RECEIPT). These tags are placed in the subject column of the view or folder using a formula to add the tag. The only thing you can do is setup an agent to handle delivery failures:
use @IsAvailable(FailureReason) or FORM = “NonDelivery Report”
Subject: RE: Client Rules - Delivery failures
Thanks for that Paul.The only other way is to base it on the original senders mail account name.
Side effect - they cant email themselves anything else…
hey ho!
Thanks again Paul - much appreciated!