Client initial connect to server fails: Server error: Entry in index not found

Hi all,

I have the problem that I cannot use a freshly installed notes client newer than 6.55 to connect to the domino server

(7.01FP1, but problem already existed with earlier 7.0).

After typing in the password for either local supplied id file

or name and password to retrieve id from server

the client shows a message box “Server error: Entry in index not found”

and the client stopps.

Occassionally but not always it works to install first Notes Client 6.55 and after connecting to the server once upgrading to 7.x.

What can I check on the server to find the cause of this problem.

updall -R didn’t help.

TIA for any hints,

Bruno

Subject: Client initial connect to server fails: Server error: Entry in index not found

We are seeing the same issue after going to 7.0.2 FP2.

Any thoughts/resolutions out there?

Thanks,

Chris

Subject: Client initial connect to server fails: Server error: Entry in index not found

Do you have a names.nsf in your data directory prior to configuring your client?

Maybe you’re using a default data directory for all clients?