We have serveral users, where the client chrashes immediatley, when these user copy contents from a website and paste this in to a new memo.
The nsd file says the following:
Build: 8.5.1 (32-bit client
Host Name: INCNB007
Date: Tue Jun 22 18:07:51 2010
############################################################
thread 1/13: [ NLNOTES: 01b4: 1510] FATAL THREAD (Panic)
FP=0x00134a2c, PC=0x7c91e514, SP=0x001349c8
stkbase=0x00140000, total stksize=233472, used stksize=46648
EAX=0x07460000, EBX=0x001355fc, ECX=0x00001000, EDX=0x7c91e514
ESI=0x00000830, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297
############################################################
[ 1] 0x7c91e514 ntdll.KiFastSystemCallRet+0 (830,493e0,0,1351dc)
[ 2] 0x7c802542 kernel32.WaitForSingleObject+18 (830,493e0,135970,135621)
@[ 3] 0x601b4ec5 nnotes.FRSendCommandToService+789 (1351fc,1355fc,135621,0)
@[ 4] 0x601b5aff nnotes.OSRunExternalScript@8+1055 (12c,1)
@[ 5] 0x601b607f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0)
@[ 6] 0x601b64a8 nnotes.OSFaultCleanupExt@24+984 (cb6a68,1010,0,0,0,135c98)
@[ 7] 0x601b652a nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 8] 0x601c1a24 nnotes.OSNTUnhandledExceptionFilter@4+276 (136cd0)
@[ 9] 0x6018477d nnotes.Panic@4+589 (136cf4)
@[10] 0x6000432f nnotes.OSVBlockAddr@8+111 (6111d540,10650)
@[11] 0x601ee9b0 nnotes.APCVBlockAddr+16 (6111d540,10650,136d70,601d360f)
@[12] 0x601eea11 nnotes.APCDataBlockAddr@4+33 (10650)
@[13] 0x601d360f nnotes.ICURLAcquireSem+15 (1370a0,6502418,1370a0,136d98)
@[14] 0x601d369e nnotes.ICURLDestroyDescriptor@4+14 (1370a0)
@[15] 0x6387cefe nnotesws.ICEDestroyURLDescriptor@4+14 (1370a0)
@[16] 0x639b4f2c nnotesws.HTMLEditEmitter::LoadLibraryURL+236 (7353018,75e0724,75e1470,13760c)
@[17] 0x639bb70e nnotesws.HTMLEditEmitter::EmitElement+14526 (0,6508018,75e0680,75e133e)
@[18] 0x601e8545 nnotes.HTMLParser::EmitPopMarker+2197 (2,75e1310,1,7348cd8)
@[19] 0x601dffdf nnotes.SGMLParser::ParseFSM+1743 (7353018,0,601dd647,138150)
@[20] 0x601e2a6a nnotes.SGMLParser::ParseNext+122 (6508018,75b0000,7353018,0)
@[21] 0x639b58b9 nnotesws.DocLoadHTML@24+1129 (7353018,138180,1385ae,0,0,138150)
@[22] 0x630e6142 nnotesws.@DocLoadRecords@12+434 (0,1bad11,1bad81)
@[23] 0x638bffd4 nnotesws.ImportHTMLFromBufferExt+564 (68db,ab,6505918,7353018)
@[24] 0x638c0315 nnotesws.@ImportHTMLFromClipboard@8+693 (6e17f50,7340018)
@[25] 0x638c1508 nnotesws.@DocImportClipboard@4+632 (7344018)
@[26] 0x630fd48d nnotesws.CRWDocSelection::CommonCommand+1517 (7344018,139264,60000003,2000)
@[27] 0x6317201d nnotesws.CSelectionManager::ProcessCommand+845 (0,60000003,1,0)
@[28] 0x63172727 nnotesws.ProcessWMCommand@8+151 (60002003,0)
@[29] 0x63023cb1 nnotesws.MainWndProc@16+3633 (1f0bb2,111,60002003,0)
[30] 0x7e368734 USER32.GetDC+109 (63022e80,1f0bb2,111,12234)
[31] 0x7e368816 USER32.GetDC+335 (0,63022e80,1f0bb2,111)
[32] 0x7e378ea0 USER32.DefWindowProcW+384 (8805d8,111,12234,0)
[33] 0x7e378eec USER32.DefWindowProcW+460 (13971c,18,8805d8,111)
[34] 0x7c91e473 ntdll.KiUserCallbackDispatcher+19 (1f0bb2,1230b5f,139790,0)
@[35] 0x630276eb nnotesws.NEMTranslateAccelerator@8+395 (139790,0)
@[36] 0x630b8fb7 nnotesws.NEMMainLoop@4+759 (4013a0)
@[37] 0x00401a2b NLNOTES.WinMain@16+1675 (630f7730,0,16231d,0)
@[38] 0x00402651 NLNOTES.WinMainCRTStartup+389 (11ceac,7c91e920,7ffda000,8054b6ed)
[39] 0x7c817077 kernel32.RegisterWaitForInputIdle+73 (4024cc,0,78746341,20)
We are using Lotus Notes 8.5.1. FP2 Standard as Multi-User Installation.
Does anyone have an idea about the reason for these crahses?