Client and Time Zone

HCL Domino Domino Forum
1

Good morning …I have spent sometime reading through the form for timezone problem I seem to be having on a client and tried everything listed but for some reason I still have problems …I have client which read the incorrect time by one hour (behind), the PC has the correct time however .

I have tried the following to rectify the problem …

  1. Within the location document under Advanced, changed the time zone to be set manually and to pull from the OS

  2. Deleted the cache file .

  3. Reinstalled the client

  4. Verified the setting under preferences

  5. If I look at the clients database on another PC the time appears correctly …

Any other suggestions would be greatly appreciated …

John

2

Subject: Client and Time Zone

I would advise you set it to Use OS Time Zone Settings (which it sounds like you tried).

Did you close your Lotus Notes Client and Re open it after making the change? (You have to do this - ALL Clients - if the persosn has designer - that needs to be closed also)

If that doesn’t work: Close notes. Make a copy of the notes.ini file (incase you need something else from it). Edit the notes.ini to the 3 basic lines (upto kitytpe AFAIR). Open notes again, any change?

3

Subject: RE: Client and Time Zone

Thanks for the response …I tried deleting everything from the notes.ini (just left the top 3 lines). Once I did this the notes setup started again which I went through but stil the time is not showing correctly …this is very strange …

John

4

Subject: RE: Client and Time Zone

Maybe it would help if you explain what you mean by “time is not showing correctly”? When are you seeing this?

The context may help us suggest places to look. (Is it a calendar entry that shows wrong? Someone elses? Is it the date time on a document in their mail? In another DB?, is on the Notes Workspace?)

Maybe they go the right Time ZOne but have the “Observe Daylight Saving Time Turned off” (or ON when everyone else isn’t observing it).

For example: Here is how I double check if someone’s timezone is OK. Go to their calendar and create a meeting (today for 1 hour).

After the meeting is created look at the document properties and the EndTimeZone. Does it look like yours when you do the samething?

Z = 5 (I’m 5 hours different from UTC)

ZN = Zone Name: Eastern

First 3 # of DL mean Month, Week # and DOW Daylight Saving Time starts for me.

Last 3 # of DL mean when it ends.

So March, 2nd Sunday

to

November 1st Sunday.

This points out another reason the time could be wrong.

If the date on the computer is wrong, then the system may figure you’re not yet observing DST and converting all the times by an hour.