Character problem with iNotes 6.5 (Web client)

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I’m experiencing a strange problem, some machines cannot display swedish characters when I access my iNotes account. It looks fine mostly. Any ideas what could be cousing this? I have only see this on windows 2000 machines, IE version is the same (6.xx) as in an XP working machine…???

Thankfull for any clues.

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Subject: Character problem with iNotes 6.5 (Web client)

I would first check the page source in the browser, to see how the characters are encoded there, and also check the encoding that the browser is using to display the page. A browser’s source display may not be completely accurate. If you have a tool that displays the page headers and the raw data, it can provide a more useful check. For example, the free Sam Spade does this. The charset in the headers is called the encoding in the user interface, confusingly.

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Subject: Character problem with iNotes 6.5 (Web client)

Hi Maria,We are experiensing the same problem at our company. We are using XP and IE6 and can´t see åäö in the inbox on subjects and who. If you opens the mails everything looks. Does your XP machines work fine? We have XP machines that works fine but can´t see the difference between them.

Joakim

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Subject: RE: Character problem with iNotes 6.5 (Web client)

Well, we exactly in the same situation but with W2k machines…I’m using an XP machine but cannot recreate the problem. The only thing that seem for sure is that is not a database or server issue…

Keep in touch if you have any clues!

/Magdalena

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Subject: RE: Character problem with iNotes 6.5 (Web client)

Same thing here…it works for some of the XP and W2K clients. But they have one thing in common, if I open the “Change Internet Password” dialog box, all Swedish characters are replaced with question marks. This remains true even if it looks okay in the inbox.I have tried this on both 6.5 and 6.5.1. It’s now an Lotus Support problem.

/Joakim

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Subject: Character problem with iNotes 6.5 (Web client)

I found the solution today (I hope)! The problem is MDAC 2.8 on our machines anyway. MDAC is responsible for rendering of XML data. If you use any other version <2.8 it will work as designed.

IBM support has been informed.

/Joakim

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Subject: RE: Character problem with iNotes 6.5 (Web client)

Thanks Joakim, that was our problem as well!

/Magdalena