When users try to change their internet address using the URL “www.OurServer.com/names.nsf?ChangePassword” I get the following behavior:1) a very basic dialog asks for their old password and new password, users enter this information and then click submit.
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A page comes up proclaiming, “Password change request submitted.”
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Users are then re-directed to the home page.
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Then the user’s old password and new password works for 48 hours. I have read that this is due to caching which gives the request time to be processed and then to replicate.
*5) Here is the problem, The change never gets made in the names database. After the 48 hour cache expires, or the server is reset, only the old password works.
Our Admin Process runs every 20 minutes, so these requests really ought to be handled within the 48 hours window provided by the cache.
We only have a single server, with a single address book, so it is not an issue with the change not replicating properly.
It is as if users don’t have authority to change their internet passwords.
Some related posts have hinted at needing a policy document with appropriate security settings, but I have not found enough documentation to know exactly how to try this out. It appears that our server currently has no policy documents.
I should mention that I am a developer, not a domino administrator, so if there is a series of administrative tasks to be preformed to fix this issue, I would appreciate as much detail as you can provide, or a reference to some verbose documentation. I have spent a couple of days looking into this issue, but I am having trouble finding documentation on ?changepassword. Our whole team just upgraded from 5.0 to 6.5 and we are still learning the new features.
Any response will be greatly appreciated.